Customs Clearance & Warehousing for FMCG Import
Client

ITC Limited

Year

2024

Provided end-to-end customs clearance and bonded warehousing for FMCG imports, reducing clearance time from 7 days to 48 hours through digital documentation.

Project Overview

ITC Limited required a customs clearance partner who could handle high-volume FMCG imports at JNPT and Nhava Sheva ports. The challenge was the sheer variety of SKUs and the need for rapid clearance to maintain retail shelf availability.

Key Highlights

  • Clearance of 500+ SKUs per shipment
  • Average clearance time reduced to 48 hours
  • Bonded warehousing at JNPT with 10,000 sq ft space
  • Digital documentation via ICEGATE integration
  • Daily inventory reports and stock reconciliation

Results

The streamlined customs process ensured zero stockouts at retail locations. ITC reported a 60% improvement in import clearance speed, directly impacting product availability across 2,000+ stores nationwide.

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